GDPR Compliance Statement
HOME OF DW LTD is committed to protecting the privacy and rights of our users. We adhere to the standards set forth by the General Data Protection Regulation (GDPR) to ensure the protection of personal data of individuals within the European Union (EU). This GDPR Compliance Statement outlines our commitment to safeguarding your data and provides an overview of the measures we take to remain compliant.
GDPR Compliance Statement
HOME OF DW LTD is committed to protecting the privacy and rights of our users. We adhere to the standards set forth by the General Data Protection Regulation (GDPR) to ensure the protection of personal data of individuals within the European Union (EU). This GDPR Compliance Statement outlines our commitment to safeguarding your data and provides an overview of the measures we take to remain compliant.
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1. Data Collection and Use
We collect only the personal data necessary to provide, support, and improve our Service. This includes:
- User Account Data: Basic information, such as your name, email address, and phone number, is required to create and maintain your account.
- Usage Data: Information on how you interact with dwsender.com, such as IP address, device type, and preferences, is collected to improve user experience and ensure secure operations.
- Billing Information: Payment data is collected for processing subscriptions securely, in compliance with GDPR and other applicable regulations.
We only process personal data for specified, legitimate purposes and limit our use of your data to these purposes unless you provide additional consent.
2. Legal Basis for Data Processing
We process personal data in accordance with the GDPR based on the following legal grounds:
- Consent: Where applicable, we ask for your explicit consent to process your data for specific purposes, such as marketing communications.
- Contractual Necessity: Personal data is processed to fulfill the contract between you and HOME OF DW LTD, such as providing access to the Service.
- Legitimate Interests: We may process your data for our legitimate business interests, such as improving our Service and ensuring security, while respecting your rights and interests.
- Legal Obligations: We may process data as required to comply with regulatory or legal obligations.
3. Data Subject Rights
As a data subject under the GDPR, you have certain rights concerning your personal data:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances.
- Right to Restriction of Processing: You may request that we restrict processing of your data in specific cases.
- Right to Data Portability: You have the right to obtain a copy of your data in a structured, commonly used format and to transfer it to another provider.
- Right to Object: You may object to our processing of your data based on legitimate interests or direct marketing.
- Right to Withdraw Consent: If you have given consent to process your data, you may withdraw it at any time without affecting the legality of prior processing.
To exercise any of these rights, please contact us at support@dwsender.com. We will respond to your request in accordance with GDPR requirements.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Our retention periods are determined by the nature of the data and our contractual and regulatory obligations.
5. Data Security
We employ technical and organizational measures to ensure the security and confidentiality of your data, including encryption, access controls, and secure data storage practices. Our security policies are reviewed and updated regularly to meet industry standards and protect against unauthorized access, data loss, or misuse.
6. Data Transfers Outside the EU
In cases where data is transferred outside the EU/EEA, we ensure adequate protections by:
- Standard Contractual Clauses (SCCs): Implementing approved SCCs for data transfers.
- Third-Party Agreements: Ensuring our partners comply with GDPR requirements when processing EU data on our behalf.
By using our Service, you consent to these transfer arrangements, which are essential to providing you with the best experience.
7. Third-Party Processors
We use third-party processors to provide aspects of our Service, such as payment processing, analytics, and customer support. Each processor is vetted to ensure GDPR compliance, and we enter into data processing agreements with all third parties who handle personal data on our behalf to maintain compliance and safeguard your information.
8. Breach Notification
In the unlikely event of a data breach that may pose a risk to your rights and freedoms, we will notify you and the appropriate supervisory authority within the legally required timeframe, outlining the nature of the breach, potential impacts, and our response actions.
9. Updates to Our GDPR Compliance Statement
We may update this GDPR Compliance Statement periodically to reflect changes in our practices, legal requirements, or operational adjustments. The “Last Updated” date at the top of this page reflects the latest revisions.
10. Contact Information
For questions or concerns regarding our GDPR compliance or data handling practices, or to exercise your data rights, please reach out to us:
- Data Protection Officer (DPO) : dpo@dwsender.com
- General Support : support@dwsender.com
- Phone : +44 7878 983554
- Address : 128 City Road, London, United Kingdom, EC1V 2NX
We are committed to ensuring your data is handled responsibly and transparently in compliance with GDPR and industry best practices. Thank you for trusting HOME OF DW LTD with your information.
