Terms of Service
- Try it free for 30 days
1. Account Registration and Responsibilities
- Eligibility: You must be at least 18 years old to use our Service. By registering, you represent and warrant that you meet this requirement.
- Account Information: You agree to provide accurate, current, and complete information during registration and to update it as necessary.
- Account Security: You are responsible for safeguarding your account credentials and for all activity under your account. Notify us immediately at support@dwsender.com if you suspect unauthorized access.
- Account Termination: We reserve the right to suspend or terminate accounts if we detect violations of these Terms or harmful activities affecting our Service.
2. Service Description
dwsender.com is an email marketing software-as-a-service (SaaS) platform that provides users with options for both integrated and self-provided SMTP email delivery solutions. You are responsible for ensuring that your use of the Service complies with applicable laws, regulations, and industry standards, particularly those related to data protection and privacy.
3. Payment and Subscription
- Subscription Fees: Access to certain features of the Service requires a subscription. Subscription details, including pricing, are provided on the Service or during account registration. All fees are listed in GBP unless otherwise specified.
- Billing: By purchasing a subscription, you authorize us to charge your payment method on a recurring basis according to your subscription plan.
- Cancellation: You may cancel your subscription at any time. However, no refunds will be issued for any unused portion of your current billing cycle unless otherwise stated in a specific promotion or policy.
- Changes in Pricing: We reserve the right to adjust prices for our Service. Any changes in pricing will be notified to you in advance and will take effect in the next billing cycle.
4. User Conduct and Acceptable Use
You agree not to engage in any of the following activities:
- Unauthorized Access: Attempting to gain unauthorized access to our systems, network, or user accounts.
- Illegal or Harmful Use: Using our Service to send, post, or store content that is harmful, illegal, offensive, defamatory, or violates privacy rights.
- Spam: Engaging in spamming, unsolicited emails, or any form of bulk email activity that violates anti-spam laws, including the CAN-SPAM Act or GDPR regulations.
- Disruption: Intentionally disrupting or interfering with our Service, including attempting to bypass security measures or disrupting our servers.
- Misrepresentation: Impersonating others or misrepresenting your identity or affiliation.
We reserve the right to terminate or suspend your access to the Service without notice if you violate these policies.
5. Intellectual Property Rights
- Ownership: HOME OF DW LTD owns all rights, title, and interest in the Service, including trademarks, logos, and intellectual property associated with dwsender.com. You may not reproduce, distribute, or use any part of our Service or brand assets without prior written permission.
- User Content: By uploading or sharing content through the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content for the purpose of operating and improving our Service.
- Prohibited Use: You may not attempt to reverse-engineer, decompile, or create derivative works from any part of the Service.
6. Privacy and Data Protection
Our collection and use of your personal data is governed by our Privacy Policy. By using our Service, you consent to our data handling practices as outlined in the Privacy Policy. It is your responsibility to ensure compliance with applicable data privacy laws, especially if you process or handle data on behalf of third parties through our Service.
7. Limitation of Liability
To the maximum extent permitted by law, HOME OF DW LTD and its affiliates, officers, directors, employees, and agents shall not be liable for:
- Indirect Damages: Any indirect, incidental, special, or consequential damages, including lost profits, data loss, or service interruption.
- Limit of Liability: Our liability is limited to the amount you have paid to use our Service in the 12 months preceding the event giving rise to the claim.
- No Warranty: Our Service is provided on an “as-is” and “as-available” basis. We do not warrant the Service will be uninterrupted, error-free, or free from unauthorized access.
8. Indemnification
You agree to defend, indemnify, and hold harmless HOME OF DW LTD and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses, including reasonable legal fees, arising out of or related to:
- Your Use of the Service: Any activities conducted under your account or misuse of the Service.
- Violation of Terms: Any breach of these Terms by you or anyone using your account.
- Third-Party Claims: Claims resulting from your violation of third-party rights or applicable
9. Termination of Service
We reserve the right to terminate or suspend your access to the Service at our discretion, with or without cause or notice, if you:
- Violate any of these Terms.
- Engage in actions that harm or impair our Service or reputation.
- Breach payment obligations or fail to rectify overdue payments.
Upon termination, your right to use the Service ceases immediately. You may also lose access to any data associated with your account, unless otherwise specified by us.
10. Modifications to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice on our website or via email. By continuing to use the Service after changes are made, you agree to the revised Terms.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located within the United Kingdom for any disputes arising out of or relating to these Terms or your use of the Service.
10. Contact Information
- General Inquiries : info@dwsender.com
- Customer Support : support@dwsender.com
- Abuse Reports : abuse@dwsender.com
- Phone : +44 7878 983554
- Address : 128 City Road, London, United Kingdom, EC1V 2NX
By using our Service, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing HOME OF DW LTD and dwsender.com. We are committed to providing you with a reliable and effective service, and we appreciate your trust in us.
