Frequently Asked Questions
Find answers to common questions about our email marketing software.
- Try it free for 30 days
Getting Started
No. Our platform is entirely cloud-based, which means you can access it from any web browser without additional downloads or installations.
With our platform, you can design newsletters, promotional emails, automated workflows, and more, all tailored to your business needs.
SMTP Options
No problem! Our software operates without requiring an SMTP server, so you can start sending emails instantly. If you prefer, you also have the option to connect your own SMTP.
Yes, you can integrate your existing SMTP server for email delivery if you prefer full control over your sending infrastructure.
Technical Support
Our support team is available 24/7 via email, and you can reach us at support@dwsender.com. We also provide a knowledge base with helpful guides and resources.
Our technical team is ready to assist. Simply contact us via email, and we’ll respond promptly to resolve any issues.
Account Management
Click on the “Forgot Password?” link on the login page, and follow the instructions to reset your password.
Yes, you can change your plan at any time from your account settings, and adjustments will take effect immediately.
10. Contact Information
If you have any questions or concerns about this Anti-Spam Policy, please contact us:
- Email : support@dwsender.com
- Phone : +44 7878 983554
- Address : 128 City Road, London, United Kingdom, EC1V 2NX
Thank you for helping us maintain a spam-free environment on dwsender.com and for complying with responsible email practices. We are dedicated to providing a trusted platform that respects users’ inboxes and promotes high-quality, permission-based email marketing.
