Acceptable Use Policy
At HOME OF DW LTD, we are committed to providing a safe, secure, and compliant environment for all users of dwsender.com (the “Service”). This Acceptable Use Policy (“Policy”) outlines the acceptable and prohibited uses of our Service. By accessing or using our Service, you agree to adhere to this Policy. Violations may result in account suspension or termination, as well as other legal actions where appropriate.
Acceptable Use Policy
At HOME OF DW LTD, we are committed to providing a safe, secure, and compliant environment for all users of dwsender.com (the “Service”). This Acceptable Use Policy (“Policy”) outlines the acceptable and prohibited uses of our Service. By accessing or using our Service, you agree to adhere to this Policy. Violations may result in account suspension or termination, as well as other legal actions where appropriate.
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1. Purpose of the Service
dwsender.com is a SaaS platform for email marketing that allows users to send marketing emails, newsletters, and other forms of communication. The Service is designed to facilitate responsible and lawful email marketing activities while respecting the privacy and security of all parties.
2. Prohibited Activities
To ensure a safe and compliant environment, the following activities are strictly prohibited on dwsender.com:
- Spamming and Unsolicited Messages: Sending bulk unsolicited messages, advertisements, or any content without the recipient’s explicit permission is strictly prohibited. You must comply with all anti-spam laws, including CAN-SPAM, GDPR, and other applicable regulations.
- Phishing and Fraudulent Activities: Engaging in activities that deceive, defraud, or impersonate others, such as phishing schemes, identity theft, or scams, is forbidden.
- Illegal or Unlawful Content: You may not use the Service to distribute content that promotes illegal activities or is in violation of any applicable laws or regulations, including content related to fraud, hacking, violence, or drug trafficking.
- Hate Speech and Harassment: Content that promotes violence, hate, harassment, or discrimination based on race, religion, gender, sexual orientation, ethnicity, or any other characteristic is strictly prohibited.
- Malware and Malicious Activities: You may not use the Service to distribute or promote malware, viruses, spyware, or any other malicious software, nor may you engage in hacking or other activities intended to disrupt or harm our Service or users.
- Intellectual Property Violations: You may not use our Service to distribute, publish, or promote content that infringes on copyrights, trademarks, patents, trade secrets, or other proprietary rights of others.
3. Data Privacy and Security Compliance
All users must ensure that their use of dwsender.com complies with applicable data privacy and security laws, including:
- User Consent: Ensure that you have obtained consent from all recipients before sending marketing emails. This includes complying with laws such as GDPR, CCPA, and CAN-SPAM.
- Data Protection: Protect recipient information and avoid sharing or selling email lists to unauthorized third parties.
- No Data Mining: Engaging in data scraping, mining, or unauthorized data collection through the Service is prohibited.
4. Account Security and Integrity
Maintaining the integrity and security of our Service is essential. The following actions are expected from all users:
- Account Access: Do not share account credentials or grant unauthorized access to your account.
- Account Use: Each account is meant to be used only by the registered user or entity. Sub-accounts may only be created or shared according to our subscription plan policies.
- Security Compliance: Implement strong passwords and adhere to security best practices to protect your account from unauthorized access.
5. Use of Third-Party Content and Links
If you include links or third-party content in your communications, you are responsible for ensuring that:
- Appropriate Permissions: You have the necessary permissions or rights to use the content.
- Compliance: Linked content does not violate this AUP or any applicable laws and regulations.
- Transparency: Any third-party links or references are clearly indicated and provide value to the recipient without misleading or deceptive tactics.
6. Fair Use and Resource Limits
To maintain a fair and efficient Service for all users, we impose reasonable limits on usage:
- API and Email Sending Limits: Adhere to any sending limits or API request thresholds set forth in your subscription plan. Excessive usage that degrades system performance or disrupts service availability for others is not permitted.
- No Automated or Excessive Requests: Avoid using bots, scripts, or automated tools to excessively interact with our Service, which may overload or disrupt our infrastructure.
7. Consequences of Violating this Policy
Violations of this AUP may result in actions including, but not limited to:
- Warning or Suspension: Issuing a warning or temporarily suspending your access to the Service.
- Account Termination: Terminating your account and forfeiting any access to the Service if you are found in severe or repeated violation of this Policy.
- Legal Action: Taking legal action or notifying relevant law enforcement authorities if necessary.
- Billing Adjustments: Additional fees may apply if your usage exceeds fair use limits or violates this Policy.
We reserve the right to investigate any suspected violations and may take appropriate actions as we see fit.
8. Reporting Violations
If you become aware of any violations of this Policy, please report them to us at abuse@dwsender.com. Include as much detail as possible, including user information, specific activities, and any relevant evidence, so we can address the issue promptly.
9. Modifications to the Acceptable Use Policy
We may update this Acceptable Use Policy periodically to reflect changes in our operations or legal obligations. Updates will be posted on this page, and the “Last Updated” date at the top will indicate the most recent revision. Continued use of our Service after updates to this Policy constitutes acceptance of the modified terms.
10. Contact Information
If you have questions or concerns about this AUP, please feel free to contact us:
By using dwsender.com, you agree to comply with this Acceptable Use Policy. Thank you for respecting these guidelines and helping us maintain a safe and effective environment for all users.
