Privacy Policy
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1. Information We Collect
- Personal Information: When you register or interact with our Service, we may ask for details like:
- Name: For account setup and identification.
- Email Address: To send account updates, support information, and communication.
- Phone Number: For support and account security.
- Name: For account setup and identification.
- Email Address: To send account updates, support information, and communication.
- Phone Number: For support and account security.
- Usage Data: Information on how you interact with our Service, including:
- IP Address: Helps in identifying your login region for security.
- Browser Type and Version: Ensures compatibility with our Service.
- Page Visits: Tracks which pages are visited, helping us understand user needs.
- Device Information: Assists in optimizing the Service for your device.
- Payment Information: If you subscribe to our Service, we collect payment details necessary for billing:
- Billing Details: ame, address, and contact information for processing payments.
- Payment Method: Your credit or debit card information, which is processed securely by our third-party payment providers. We do not store full payment details on our servers.
- Cookies and Tracking Technologies: To optimize your experience, we use:
- Cookies: Small data files stored on your device to remember your preferences.
- Pixel Tags: Help us measure engagement with specific content.
- Session Tracking: Enhances security and monitors usage
2. How We Use Your Information
- Account Management: Verifying and managing your account to provide secure access.
- Service Delivery and Maintenance: Ensuring smooth operation, updating features, and addressing issues with our Service.
- Personalization: Customizing your experience by remembering your preferences and tailoring our Service to your usage.
- Communication: Sending necessary information, updates, and responses to inquiries. We may also provide details about new features, promotions, or changes to our terms and policies.
- Payment Processing: Collecting fees, managing subscriptions, and handling billing-related inquiries.
- Compliance: Ensuring compliance with legal requirements, responding to requests from public authorities, and protecting against fraud.
3. Data Sharing and Disclosure
- Third-Party Service Providers: We use trusted third-party providers for payment processing, data storage, analytics, and email communications. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect it.
- Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, or to protect our legal rights, safety, and security.
- Business Transfers: If HOME OF DW LTD undergoes a merger, acquisition, or asset sale, your information may be transferred. We will notify you of any such transfer and outline your choices.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure server storage. However, please remember that no transmission over the Internet is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.
To help protect your account:
- Use a strong password.
- Keep your login credentials confidential.
- Contact us immediately if you suspect unauthorized access to your account.
5. Your Rights and Choices
- Access: Request a copy of the information we hold about you.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information where legally allowed. Some data may need to be retained for legal, regulatory, or security reasons.
- Data Portability: Obtain a copy of your personal data in a commonly used format.
Marketing Choices: You can opt-out of receiving promotional communications from us by following unsubscribe instructions in our emails or contacting us directly.
To exercise these rights, please contact us at support@dwsender.com. We will respond to your request promptly and confirm any necessary identity verification.
6. Cookies and Tracking Technologies
- Types of Cookies Used:
- Essential Cookies: Required for the Service to function correctly.
- Performance Cookies: Help us understand how you interact with our Service, allowing us to improve.
- Functional Cookies: Remember your preferences and settings.
- Targeting Cookies: May be used for advertising purposes, delivering relevant ads based on your interests.
7. Children’s Privacy
Our Service is intended for use by individuals over the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete it. Parents or guardians can contact us at support@dwsender.com if they believe their child has used our Service.
8. International Data Transfers
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and if significant, we may also notify you via email or by other means. Please review this Privacy Policy regularly to stay informed of any updates. The “Last Updated” date at the top indicates the most recent revisions.
10. Contact Us
- General Inquiries: info@dwsender.com
- Customer Support: support@dwsender.com
- Abuse Reports: abuse@dwsender.com
- Copyright Issues: copyright@dwsender.com
- Complaints and Disputes: complain@dwsender.com
- Billing and Payment Queries: billing@dwsender.com
Phone: +44 7878 983554
By using our Service, you confirm that you understand and agree to this Privacy Policy. We are dedicated to ensuring that your information is used and protected responsibly. Thank you for trusting HOME OF DW LTD.
1Contact Information
- Data Protection Officer (DPO) : dpo@dwsender.com
- General Support : support@dwsender.com
- Phone : +44 7878 983554
- Address : 128 City Road, London, United Kingdom, EC1V 2NX
