Refund Policy
- Try it free for 30 days
1. 30-Day Free Trial
We provide a free 30-day trial on all our plans, allowing you to fully explore and experience our Service before making a purchase commitment. During the trial period, you have access to all the features available in your chosen plan so you can make an informed decision about upgrading to a premium version.
- No Credit Card Required: The free trial does not require any payment information, and there are no hidden charges.
- Full Access: You’ll have complete access to our features during the trial period.
- No Obligation to Purchase: After the trial period, you can choose to purchase a subscription or cancel your account without any obligation.
2. 30-Day Refund Guarantee
If you upgrade to a premium plan after the trial period and are not fully satisfied with our Service, we offer a 30-day money-back guarantee. This policy allows you to request a refund within 30 days of your purchase date, no questions asked.
- Eligibility: Refunds are only available for first-time purchases and must be requested within 30 days of the initial purchase date.
- Full Refund: We will issue a full refund of your subscription fees within the eligible refund period.
- No Questions Asked: You don’t need to provide a reason for the refund request.
3. How to Request a Refund
To request a refund, please contact our billing support team at billing@dwsender.com within 30 days of your purchase date. Be sure to include your account details and the purchase receipt if available.
- Processing Time: Refunds are typically processed within 7–10 business days. Once approved, you will receive a confirmation email, and the funds will be returned to your original payment method.
- Customer Support: Our support team is available to assist with any questions or concerns related to the refund process.
4. Non-Refundable Charges
Certain charges are non-refundable, including:
- Renewals and Subsequent Purchases: Refunds apply only to the initial purchase after the trial period. Subscription renewals and subsequent purchases are not eligible for a refund under this policy.
- Transaction Fees: In rare cases where third-party payment processors charge non-refundable transaction fees, these may be deducted from your refund amount.
5. Changes to This Refund Policy
10. Contact Information
